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BSP Directory
Regional Offices and Branches
BSP Offices Map

Contact Details: BSP Directory

Frontline Service

Department/Office

Contact Details

1

Access to Economic and Financial Information, Library Resources and Learning Services

Economic and Financial Learning Center

Trunkline No.: 708.7701
Local: 2331

2

Prior BSP Approval of Foreign/Foreign Currency Loans, and their Subsequent Registration

International Operations Department

Trunkline No.:708.7701
Local: 3060

3

Registration of Foreign/Foreign Currency Loans not requiring prior BSP Approval

International Operations Department

Trunkline No.:708.7701
Local: 3060

4

Registration of Inward Foreign Investment

International Operations Department

Trunkline No.:708.7701
Local: 3060

5

Servicing of Bank Withdrawals

Cash Department

Trunkline No.: 988.4800
Local:

6

Servicing of Bank Deposits and Subsequent Verification

Cash Department

Trunkline No.: 988.4800
Local:

7

Sales of Commemorative Notes and Coins

Cash Department

Trunkline Nos.:
BSP-HO: 708.7701
BSP-SPC: 988.4800

8

Redemption of Mutilated Notes/Coins Through Cash Payment

Currency Issue and Integrity Office

Trunkline No.: 988.4800
Local: 4834/ 4844/ 4845

9

Examination of Doubtful Currency Notes for Issuance of Certificate

Currency Issue and Integrity Office

Trunkline No.: 988.4800
Local: 4834/ 4844/ 4845

10

Issuance of Permit to Reproduce or use Facsimiles of Legal Tender Philippine Notes and Coins

Currency Issue and Integrity Office

Trunkline No.: 988.4800
Local: 4834/ 4844/ 4845

11

Availment of the BSP Electronic Rediscounting Facility

Department of Loans and Credit

Trunkline No.: 708.7701
Local: 2807/ 2351

12

Sale of Real Properties acquired by the BSP through Foreclosure/Dacion en Pago

Asset Management Department

Trunkline No.: 708.7701
Local: 3422/ 3423/ 2857/ 2381

13

Lease of Real Properties of the BSP

Asset Management Department

Trunkline No.: 708.7701
Local: 3422/ 3423/ 2857/ 2381

14

Redemption of Mutilated Currencies and Referal to Currency Issue and Integrity Office

Regional Offices and Branches

ROBs

15

Integrated Regional Information System (IRIS) user ID Registration and Recertification

Regional Offices and Branches

ROBs

16

Servicing and Verification of Deposits of Client Banks

Regional Offices and Branches

ROBs

17

Servicing of Withdrawals of Client Banks

Regional Offices and Branches

ROBs

18

Purchase of Gold from the General Public (ROSs)

BSP Davao Regional Office, BSP Naga Branch, BSP Zamboanga Branch, BSP Gold Buying Station

ROBs

19

Access to Economic and Financial Information, Library Resources and Learning Services in the Regional Office and Branches

Regional Offices and Branches

ROBs

20

Grant of Authority to Establish a New Domestic Branch/Non-Stock Savings and Loan Association

Office of the Supervisory Policy Development/
Integratated Supervision Department I

Trunkline No.: 708.7701
Local:

21

Grant of Authority to Establish a Domestic Branch of a Local Bank/Non-Bank Financial Institution

Central Point of Contact Department I-IV/
Integratated Supervision Department I-II

Trunkline No.: 708.7701
Local:

22

Grant of Emergency Loan Facility

Central Point of Contact Department I-IV/
Integratated Supervision Department I-II

Trunkline No.: 708.7701
Local:

23

Registration of Foreign Exchange Dealers (FXDs) Money Changers (MCs) and Remittance Agent (RAs)

Integratated Supervision Department I

Trunkline No.: 708.7701
Local:

24

Registration of Pawnshops

Integratated Supervision Department I

Trunkline No.: 708.7701
Local: 2595 / 2666

25

Grant of Authority to Engage in Electronic Banking
(E-Banking) Services

Core IT Specialist Group

Trunkline No.: 708.7701
Local: 2960

26

Extend Initial Assistance to Clients with Complaints on the Financial Products and/or Services of BSP-Supervised Financial Institutions (BSFIs)

Financial Consumer Protection Department

Direct line No.: 708.7087

27

Provide Assitance for Further or Alternative Dispute Resolution for Clients who Remain Dissatisfied with BSFIs Initial Comments/Explanation/Action on Initial Referral

Financial Consumer Protection Department

Direct line No.: 708.7087

28

BSP Museum Tours

BSP Museum/
Corporate Affairs Office

Trunkline No.: 708.7701
Local: 2377/ 2981

29

Sell BSP Publications and Corporate Gifts

Corporate Affairs Office

Trunkline No.: 708.7701
Local: 2826/ 2241

30

Mediation of Administrative Cases Involving Directors and Officers of Banks, Quasi Banks and Trust Entities

Office of Special Investigation

Trunkline No.: 708.7701
Local: 2956 to 2959

31

PhilPaSS Participant Browser User Registration

Payments and Settlements Office

Trunkline No.: 708.7701
Local: 2022

32

Participation in the PhilPasSS/REMIT SYSTEM

Payments and Settlements Office

Trunkline No.: 708.7701
Local: 2022

33

Participation in the Philippine Payments and Settlements System

Payments and Settlements Office

Trunkline No.: 708.7701
Local: 2022

34

PhilPaSS Smart Card Registration

Payments and Settlements Office

Trunkline No.: 708.7701
Local: 2022

35

Purchase of Gold from the General Public (SPC)

Gold-Buying Station, MROD

Trunkline No.: 988.4800
Local: 4642

36

Sale of Gold at BSP-SPC

Department of General Services

Trunkline No.: 988.4800
Local: 4540

37

Security Plant Complex (SPC) Gallery Tours

Department of General Services

Trunkline No.: 988.4800
Local: 4540

38

Request for MB Opinions of borrowings under Section 123 of Republic Act No. 7653

Department of Economic Research

Trunkline No.: 708.7701
Local: 2849