Table 6. Value-Added Ratio, 2005-2006
Category
2005
2006
Contact Center
69.60%
76.30%
Transcription
49.70%
75.24%
Animation
54.90%
68.89%
Software Development
56.00%
43.66%
Other BPOs
46.70%
66.83%
Total
63.00%
67.04%