Table 8. Profile of Respondents        
           
ICT Type Expanded              Coverage No. of Responses Response Rate                                                    (in percent)
Survey SEC Total
Contact Centers 76 29 20 49 64
Medical Transcription 27 23 2 25 93
Animation 34 19 5 24 71
Software Development 114 49 24 73 64
Other BPOs 66 24 8 32 48
Total 317 144 59 203 64
           
5/ Revenue according to BPA/P: US$ 1.47 B in 2004 and US$2.42 B in 2005.