Table 2.1. Export-to-Revenue Ratio, by IT-BPO Category, 2004-2011
	IT-BPO Category	Export-to-Revenue Ratio (in percent)
		2004	2005	2006	2007	2008	2009	2010	2011
	Contact Center	95.6	96.3	91.4	84.5	87.7	93.6	97.4	90.4
	Transcription	100.0	99.5	92.9	77.1	70.5	96.1	89.0	100.0
	Animation	62.4	66.4	87.3	91.9	95.8	87.1	85.0	83.1
	Software Development	35.3	40.1	64.3	77.5	81.3	92.9	87.7	96.4
	Other BPOs	49.1	44.2	66.2	73.9	79.4	93.7	93.3	93.7
	TOTAL INDUSTRY	67.1	69.5	78.7	79.9	83.6	93.4	94.2	92.4