2013 SURVEY OF IT-BPO SERVICES
(in US$Million)
Table 3.1 Foreign Direct Investment
2005-2013
 IT-BPO Category   FOREIGN DIRECT INVESTMENT 
 Levels (in US$ million)   Growth Rates (in percent)   Percent Share to Total 
2005 2006 2007 2008 2009 2010 2011 2012 2013 2006 2007 2008 2009 2010 2011 2012 2013 2005 2006 2007 2008 2009 2010 2011 2012 2013
 Contact Center            213           259           585       1,309       1,330       2,421       3,007       3,338       3,759          21.7      126.1      123.7            1.6         82.0         24.2         11.0         12.6         64.7         68.8         71.2         71.7         56.0         56.4         56.1         48.0         48.1
 Transcription                 1                2                8              13              13              30              46              90           155        176.2      430.3         55.1            4.4      125.6         53.9         93.3         72.6           0.2           0.4           1.0           0.7           0.6           0.7           0.9           1.3           2.0
 Animation                 4              18              23              23              40              73              75              76              62        303.8         31.4           1.1          69.1         83.8           3.3           1.4       (18.5)           1.3           4.7           2.8           1.3           1.7           1.7           1.4           1.1           0.8
 Software Development                 5              34              96           320           632           849       1,211       1,948       2,143        656.6      179.8      233.2          97.6         34.3         42.7         60.8         10.0           1.4           9.1         11.7         17.5         26.6         19.8         22.6         28.0         27.4
 Other BPOs            107              64           109           161           361           916       1,016       1,507       1,697        (40.3)         71.2         47.5       124.5      153.9         10.8         48.4         12.6         32.4         16.9         13.3           8.8         15.2         21.4         19.0         21.7         21.7
 TOTAL INDUSTRY            329           376           821       1,825       2,376       4,288       5,355       6,959       7,815          14.3      118.5      122.2          30.1         80.5         24.9         30.0         12.3      100.0      100.0      100.0      100.0      100.0      100.0      100.0      100.0      100.0
 IT-BPO Category   FOREIGN DIRECT INVESTMENT 
 Foreign-to-Total Equity Ratio (in percent) 
2005 2006 2007 2008 2009 2010 2011 2012 2013
 Contact Center           87.6          92.0          98.1          96.5          95.9          99.7          98.2          99.0          97.3
 Transcription           52.5          71.0       100.0       100.0          84.1          92.0          97.2          99.9          97.1
 Animation           38.4          95.8          97.2       100.0          63.3          70.9          72.5          99.2          92.9
 Software Development           37.0          73.9          50.9          84.6          99.4          94.8          95.4          95.6          94.5
 Other BPOs           47.5          23.2          93.1          85.6          74.2          97.7          80.4          86.1          84.4
 TOTAL INDUSTRY           66.9          60.4          87.9          93.3          91.8          97.6          93.2          95.0          93.4