2013 SURVEY OF IT-BPO SERVICES
(in US$Million)
Table 3. Total Equity, by IT-BPO Category
2005-2013
 IT-BPO Category   TOTAL EQUITY 
 Levels (in US$ million)   Growth Rates (in percent)   Percent Share to Total 
2005 2006 2007 2008 2009 2010 2011 2012 2013 2006 2007 2008 2009 2010 2011 2012 2013 2005 2006 2007 2008 2009 2010 2011 2012 2013
 Contact Center            243           281           596       1,356       1,387       2,428       3,063       3,372       3,864          15.9      112.0      127.3            2.3         75.0         26.2         10.1         14.6         49.4         45.2         63.8         69.3         53.6         55.2         53.3         46.0         46.2
 Transcription                 1                2                8              13              16              33              48              90           159        104.5      276.0         55.1          24.2      106.1         45.7         88.0         77.7           0.2           0.4           0.9           0.7           0.6           0.7           0.8           1.2           1.9
 Animation               11              18              24              23              63           103           104              77              67          61.8         29.5         (1.8)       167.1         64.0           1.0       (25.9)       (13.0)           2.3           3.0           2.6           1.2           2.4           2.3           1.8           1.0           0.8
 Software Development               12              46           189           378           636           895       1,270       2,038       2,268        279.2      306.3      100.3          68.2         40.8         41.9         60.5         11.3           2.5           7.5         20.2         19.3         24.6         20.4         22.1         27.8         27.1
 Other BPOs            224           274           117           188           486           938       1,262       1,751       2,009          22.1       (57.3)         60.3       159.1         92.9         34.6         38.7         14.7         45.6         44.0         12.5           9.6         18.8         21.3         22.0         23.9         24.0
 TOTAL INDUSTRY            492           622           934       1,957       2,587       4,395       5,746       7,327       8,367          26.5         50.1      109.5          32.2         69.9         30.7         27.5         14.2      100.0      100.0      100.0      100.0      100.0      100.0      100.0      100.0      100.0