Bangko Sentral ng Pilipinas Inclusive Finance - Consumer Protection

ABOUT THE BANK
- Overview
- Who We Are
- Monetary Policy
- Monetary Operations
- Systemic Risk Management
- Financial Supervision
- Payments and Settlements System Oversight
- Currency Management
- Inclusive Finance
- Loans and Credit Operations
- International Reserves Management
- International Operations
- International Economic Cooperation
- Economic and Financial Education
- Investor Relations Group
- Vision, Mission, and Core Values
- Organization and Governance
- Organizational Structure
- Governance of the Bank
- Seal, Charter, and History
- BSP Seal
- BSP Charter
- History of the Bank
- Audited Financial Statements
- Facilities
- BSP Museum
- Economic and Financial Learning Center
- Acquired Properties For Sale
- BSP Calendar
PRICE STABILITY
- Overview
- Monetary Policy
- Inflation Targeting
- Monetary Policy Decisions
- Calendar of Monetary Policy Meetings
- Highlights of MB Meetings on Monetary Policy
- Open Letter to the President
- Monetary Policy Report
- Monetary Operations
- Overnight Reverse Repurchase Facility
- Issuance of BSP Securities
- Term Deposit Facility
- Standing Liquidity Facilities
FINANCIAL STABILITY
- Overview
- Systemic Risk Management
- Macroprudential Framework
- Institutional Arrangements
- Recent Initiatives
- Financial Supervision
- Banking Regulations
- Directories of Supervised FIs
- Banking Statistics
- Advisories for Supervised FIs
- Islamic Banking
PAYMENTS AND SETTLEMENTS
MEDIA AND RESEARCH
CONSUMER CORNER
- Overview
- General Banking Services
- Directory of Financial Service Access Points
- List of Banks Offering Basic Deposit Accounts
- Bank Deposits
- Financial Investments
- Deposit and Financial Investment Advisories
- e-Banking
- Online Banking
- ATMs
- Payment and Transfer
- Fees on Electronic Payments
- Empowering Every Juan and Maria
- Notes and Coins
- 1000-Piso Polymer Banknote
- New Generation Currency Banknote Series
- New Generation Currency Coin Series
- Consumer Protection
- Consumer Assistance Channels of BSP Supervised Financial Institutions
- BSP Consumer Assistance Channels and BSP Online Buddy
- Comparative Table of Credit Card Interest Rates
- Financial Consumer Protection Videos
- Complaints, Inquiries, and Requests (CIR) Form
- Retirement Planning
- Personal Equity and Retirement Account (PERA)
- PERA - Basic Reminders
- PERA - Investing Tips
- Overseas Filipino
- Overseas Filipino Portal
- Economic and Financial Learning
- Learning Events
- Learning Resources
- BSP Store
- BSP Online Store

Directory of BSFI Consumer Assistance Channels

Updated as of 2 September 2022

Contact Information

Address

A. Mabini St. cor. P. Ocampo St.,Malate Manila, Philippines 1004

Contact Number

(+632) 8811-1277 (8811-1BSP)

Email Address

bspmail@bsp.gov.ph

Quick Links

Feedback
BSP Directory
Recruitment
BSP Privacy Policy
Abbreviations and Glossary of Terms

Related Links
Site Map
Terms of Use
New Order of Payment System (NOPS)
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