Bangko Sentral ng Pilipinas Inclusive Finance - Consumer Protection

ABOUT THE BANK
- Overview
- Who We Are
- Monetary Policy
- Monetary Operations
- Systemic Risk Management
- Financial Supervision
- Payments and Settlements System Oversight
- Currency Management
- Inclusive Finance
- Loans and Credit Operations
- International Reserves Management
- International Operations
- International Economic Cooperation
- Economic and Financial Education
- Investor Relations Group
- Vision, Mission, and Core Values
- Strategic Communication Framework of the BSP
- Organization and Governance
- Organizational Structure
- Governance of the Bank
- Seal, Charter, and History
- BSP Seal
- BSP Charter
- History of the Bank
- Audited Financial Statements
- Facilities
- BSP Museum
- Acquired Properties For Sale
- BSP Calendar
PRICE STABILITY
- Overview
- Monetary Policy
- Inflation Targeting
- Monetary Policy Decisions
- Calendar of Monetary Policy Meetings
- Highlights of MB Meetings on Monetary Policy
- Open Letter to the President
- Monetary Policy Report
- Monetary Operations
- Overnight Reverse Repurchase Facility
- Issuance of BSP Securities
- Term Deposit Facility
- Standing Liquidity Facilities
FINANCIAL STABILITY
- Overview
- Systemic Risk Management
- Macroprudential Framework
- Institutional Arrangements
- Recent Initiatives
- FSCC Hub
- Financial Supervision
- Banking Regulations
- Directories of Supervised FIs
- Banking Statistics
- Advisories for Supervised FIs
- Islamic Banking
PAYMENTS AND SETTLEMENTS
MEDIA AND RESEARCH
- Press Releases
- Public Advisories
- Banking Advisories
- Governor's Speeches
- Publications and Reports
- Reports
- Statistical Reports and Publications
- Surveys
- Research and Studies
- Special Publications
- Manual of Regulations
- Directories
- Research Blog
- Research Huddle
- Primers and FAQs
- BSP
- Price Stability
- Financial Education, Inclusion and Consumer Protection
- Financial Stability
- Payments and Settlements
- Coins and Notes
- Multimedia Resources
- Animated Comics
- Video Directory
- Infographics
- BSP Livestreams
CONSUMER CORNER
- Overview
- General Banking Services
- Directory of Financial Service Access Points
- List of Banks Offering Basic Deposit Accounts
- Bank Deposits
- Financial Investments
- Deposit and Financial Investment Advisories
- e-Banking
- Online Banking
- ATMs
- Payment and Transfer
- Fees on Electronic Payments
- Empowering Every Juan and Maria
- Notes and Coins
- 1000-Piso Polymer Banknote
- New Generation Currency Banknote Series
- New Generation Currency Coin Series
- Coin Deposit Machine Project
- Consumer Protection
- Consumer Assistance Channels of BSP Supervised Financial Institutions
- BSP Consumer Assistance Channels and BSP Online Buddy
- Comparative Table of Credit Card Interest Rates
- Financial Consumer Protection Videos
- Complaints, Inquiries, and Requests (CIR) Form
- Retirement Planning
- Personal Equity and Retirement Account (PERA)
- PERA - Basic Reminders
- PERA - Investing Tips
- Overseas Filipino
- Overseas Filipino Portal
- Economic and Financial Learning
- Learning Events
- Learning Resources
- BSP Store
- BSP Online Store

Directory of BSFI Consumer Assistance Channels

Updated as of 30 January 2024

Contact Information

Address

A. Mabini St. cor. P. Ocampo St.,Malate Manila, Philippines 1004

Contact Number

(+632) 8811-1277 (8811-1BSP)

Email Address

bspmail@bsp.gov.ph

Quick Links

Feedback
BSP Directory
Recruitment
BSP Privacy Policy
Abbreviations and Glossary of Terms

Related Links
Site Map
Terms of Use
New Order of Payment System (NOPS)
For BSP Employees Only

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