Bangko Sentral ng Pilipinas Inclusive Finance

Financial inclusion empowers everyone to save, borrow, invest, and thrive. It's not just access - it's a path to better lives and shared prosperity.

Financial Inclusion
Consumer Protection
Economic and Financial Education
PERA

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Financial Inclusion

National Strategy for Financial Inclusion (NSFI)

The NSFI 2022–2028 is a roadmap for advancing financial inclusion to support inclusive growth and financial resilience. Building on the 2015 strategy, it outlines targeted actions, outcomes, and goals to guide stakeholders in accelerating inclusion.

Financial Inclusion Steering Committee (FISC)

The FISC is the interagency body guiding the coordinated implementation of the NSFI through policies, regulations, and programs. As mandated by Executive Order No. 208 (2 June 2016), the BSP serves as its chair.

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Financial Inclusion Regulations

The BSP promotes financial inclusion by issuing regulations that support innovation and market-based solutions, creating an environment that broadens access to financial services.

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Financial Inclusion Reports and Publications

Financial Inclusion Dashboards

Directory of Financial Access Points

An informative list of access points to make financial services available and within reach to the public.

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Financial Inclusion Programs and Advocacies

The BSP drives programs and advocacies to ensure that the reach of financial services expands to the unserved and underserved segments of the population, especially the country’s most vulnerable. Read more...

External Financial Inclusion Resources and Engagements

The BSP actively engages in global and regional forums to advance financial inclusion, sharing knowledge and collaborating with key agencies to support inclusion efforts locally and internationally.

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2023 AFI Global Policy Forum

The BSP and the Alliance for Financial Inclusion (AFI) co-hosted the 2023 AFI Global Policy Forum from 12–15 September in Manila. With the theme “Stability, Sustainability, and Inclusivity for Shared Prosperity,” the event brought together around 800 local and international participants, including senior officials from central banks and financial regulators. AFI is a global network of institutions from 76 countries advancing financial inclusion for the poor through policy and regulation.

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Consumer Protection

The BSP Financial Consumer Protection Framework

Circular No. 1048 strengthens consumer protection by making it a core part of governance, culture, and risk management in BSP-supervised financial institutions.

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Consumer Assistance Management System (CAMS)

CAMS allows consumers to raise concerns about BSP-supervised financial institutions. It also helps the BSP ensure that BSFIs respond effectively to client needs.

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Consumer Assistance Channels and Chatbot

The Consumer Assistance Mechanism may be availed by financial consumers through the BSP Online Buddy (BOB) channels or through traditional means (email, postal mail, walk-in).

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Other Financial Regulators in the Philippines

Matrix of concerns and their corresponding financial regulator and contact information.

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Financial Products and Services

List of Banks Offering Basic Deposit Accounts (BDAs)

Common Financial Consumer Protection Issues

As financial consumers gain access to wide range of financial products and services they become vulnerable and exposed to different types of risks such as risks on financial loss, data breaches and identity theft.

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